Government Finance Officers
Association of British Columbia
MyAccount
Sunday, December 1, 2019

Previous quarterly question: Property Tax...What's Included?

Next quarterly question: Mortgage Listings and Refunds…How do we Recoup the Cost?

We received responses from nearly 50% of all local governments of varying populations from across the province.  Most variation in the responses can be attributed to volume of transactions, i.e., more transactions increased the incidence of receiving an NSF cheque. Charging for NSF transactions is the norm, however just under 10% reported not charging any fee at all. 

The amount local governments charge for an NSF cheque is fairly consistent.

Mean

$25.09

Median

$25.00

Mean (“$0.00” responses removed)

$27.00

Highest fee reported

$45.00

Standard deviation

$9.90

 Credit Cards…Did you know?

The survey found that 13% of reporting local governments accept credit cards as a form of payment for   property taxes.  The local governments reporting this payment method range in size from 280 to 250,000.  These communities cover the processing fees with a convenience fee of around 1.75%.

Online Services

Most local governments offer online payment options for a variety of services.  83% of respondents report provision of an online payment portal for some or all services.  

The next quarterly question is "Mortgage Listings and Refunds…How do we Recoup the Cost?” 

The survey should only take about 3 minutes to complete.

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